Degraded Performance

Incident Report for GeoOp

Resolved

GeoOp Console and Mobile apps performance is back normal.

Posted Mar 19, 2020 - 17:07 AEDT

Update

GeoOp Console and Mobile apps is back normal. However, we are still monitoring the system.

Posted Mar 19, 2020 - 15:52 AEDT

Update

We are still facing a minor outage on our systems. We are working on getting them back shortly.

Posted Mar 19, 2020 - 15:43 AEDT

Update

We are still facing some slowness on our systems. We are working on getting them back shortly.

Posted Mar 19, 2020 - 15:32 AEDT

Monitoring

GeoOp Console and Mobile apps performance is back normal. However, we are still monitoring the system.

Posted Mar 19, 2020 - 14:09 AEDT

Identified

Geo has identified the cause of the latency issues and performance is recovering.

Posted Mar 19, 2020 - 14:03 AEDT

Investigating

Some customers have reported delays accessing GeoOp. We are investigating this issue.

Posted Mar 19, 2020 - 13:54 AEDT

This incident affected: GeoOp Console, GeoOp API, GeoOp iOS App, and GeoOp Android App.