We have identified what caused the performance degradation and fix it right away. We are now monitoring the application.
Posted Apr 12, 2024 - 23:44 AEST
Investigating
We are currently experiencing performance degradation in the file generation and upload process. Users may notice delays or timeouts when generating files and uploading them to the system. This degradation is impacting files on Notes, Quotes, Invoices and other forms that generate or upload files.
- Our team is actively investigating the issue and working towards a resolution. - Updates will be provided as more information becomes available.
Action Required:
- Users are advised to refrain from initiating new file generation or upload processes until the issue is resolved.
We apologize for any inconvenience caused and appreciate your patience as we work to resolve this issue promptly.